Second Skin Warranty
Shipping Time Frame
We do our best to ship all orders processed before Noon (CST) the same business day. We typically are able to ship any order by the next business day, but there are exceptions. If your order requires custom fabrication or is a large freight order, it can take several days or even a couple weeks to ship your order. Please refer to the product listing on the website or call us if you have questions.
Once we've shipped your order, products are delivered within 2 to 5 business days depending on your location and the shipping method.
In some rare cases products are on back order. When this happens, we update our website to reflect the estimated shipping date of these products.
Returns Policy
Second Skin accepts return requests for 90 days from the date of purchase. All materials have a 100% quality guarantee. We are confident that our products will work exactly as advertised and offer several methods of support to ensure you're able to install the material correctly. The liability of Second Skin is limited only to replacement of defective material.
All returns must include the following information:
- Return Authorization Number (RA#)
- Copy of invoice
A Return Authorization Number can be requested by contacted a Second Skin representative by phone at 1-800-679-8511 or email at service@secondskinaudio.com. Returns will be inspected for damage and may be subject to a restocking fee.